Meet the people behind the UnionTrack experience
Founder and CEO
Client Success Manager
Senior Software Engineer
Backend Team Lead Developer
Front End Developer
Senior Software Engineer
Engage Training & Support Coordinator
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Founder and CEO
Ken Green founded UnionTrack, Inc. in 2014 and Prestige Technologies, Inc. in 1998. Mr. Green is instrumental in organizing, leading, and managing the design and development teams for both UnionTrack and Prestige applications. He has been successful in customer and project management for over 30 years, including 22 years directly supporting unions. He has been involved in hundreds of international, national and local labor union application development projects and has extensive knowledge of the business practices and processes of membership organizations. Mr. Green strives to be a thought leader in the labor space and has been writing union related blogs for over two years ( https://www.uniontrack.com/blog/). Mr. Green is a Microsoft Certified Systems Engineer and Microsoft Certified Trainer and holds numerous hardware manufacturers' certifications.
Brad Schmelzer is a team member since September 2017. Mr. Schmelzer comes to UnionTrack with over 15 years of experience supporting labor unions and managing large multisite IT infrastructures. He also has been an active union member for 19 years. Mr. Schmelzer currently manages our IT Support and Engineer group and is responsible for deploying UnionTrack® ENGAGE™ to over 1,000 locations along with managing other large client accounts. In addition, Mr. Schmelzer has full authority over all task assignments, sprints, course corrections and decisions. Prior to joining the UnionTrack team, he held the position of Director of Information Systems at the International Association of Machinists and Aerospace Workers (IAMAW). This included management of over 25 staff members including the IT Operations Team, IT Development Team and the IT Service Support Team. Mr. Schmelzer also managed a $7M annual budget, negotiated enterprise level agreements, and provided direct support to the IAMAW Executive Council. Along with numerous IT Certifications, Mr. Schmelzer also holds a Bachelor of Science degree (Computer Information Systems) from Saint Leo University.
Client Success Manager
Christopher Nee is a team member since October 2011. Mr. Nee is responsible for the management and support of several large accounts. He is responsible for installing, supporting, configuring, and upgrading user workstations, system servers, and supporting network infrastructures to include Microsoft Azure environments. Mr. Nee is a Microsoft Certified Systems Engineer with over 21 years' experience in systems support, almost all of which directly supporting labor unions. He was the Director of IT at the Transportation Communications Union (TCU) headquarters for 5 years where he directly supported over 100 end users and provided direct support to the Executive Staff. He has also been an active union member for 20 years. Mr. Nee holds a Bachelor of Science in Business and Finance from Mount Saint Mary's University.
Chief Architect and Senior Developer
Pat Fallon is a team member since December 2014. Mr. Fallon has spent over 30 years leading large scale software development and infrastructure projects from requirements analysis through deployment, including 9 years directly with labor unions. Mr. Fallon has worked across various verticals including marketing, retail, medical and labor markets providing innovative solutions to address specific customer needs. Some of his experience includes: Senior Vice President of Agency Services for CDS (an Omnicom company) leading a team of 50 engineers, project managers and support staff through a major IT consolidation effort; Vice President of Operations at DAS (an Omnicom company) managing 15 direct reports and the day-to-day operations of a global purchasing network; and Systems Engineer with EDS (Electronic Data Systems). With a strong understanding of current technologies, he can lead the teams that architect modern, compliant and secure systems for UnionTrack clients.
Senior Software Engineer
Tom Gregory is a team member since January 2001. Mr. Gregory is the chief architect and developer for several of our core products: UnionTrack, PTI.Foundation, Ascerteon and PTI.Commerce. He has managed several large client/server and web applications efforts from design, development, testing, to deployment. He developed the Application Administration Module (AAM), Web Administration Module (WAM), and Ascerteon Web (the user web interface) for Ascerteon. Mr. Gregory has almost 30 years of experience (including 18 years supporting labor unions) in application and database design including: at the NCR Corporation world headquarters in Dayton, OH designing and developing applications to help manage the world-wide accounting processes for the company; the NCR Federal Division in Washington, DC, directly supporting the various financial, tactical and contract management application needs of the sales teams selling NCR equipment to the US Federal Government; and, at Sybase, Inc. (later bought by SAP) as a Principal Consultant for the Federal Professional Services Division working with Department of Defense clients on projects requiring senior-level PowerBuilder and web-based application development expertise. He holds certifications as a PowerBuilder Professional and SAP Sybase DBA. Mr. Gregory graduated cum laude from Indiana University with an Honors Bachelor of Science degree in Computer Science and a minor in Business.
Neil Mackey has been a team member since April 2002. Mr. Mackey has an extensive background in corporate graphic design as well as front-end web development and user interface design. He has more than 28 years of experience in user experience, visual communications, and brand design management (18 of those supporting unions). His skills also include creative asset management, informational graphic design, and HTML/CSS code development. Having worked as a senior graphic designer and art director for such media giants as USA Today and America Online (AOL), Neil has a deep understanding of effective corporate design. This design wisdom, combined with over 7 years as Creative Director for several successful internet startups, gives Neil a unique perspective of the role design plays in a successful, modern organization. He holds a Bachelor of Arts in Print Journalism and Graphic Design from the Pennsylvania State University.
Backend Team Lead Developer
Jon Walmsley is a team member since February 2013. Mr. Walmsley is one of the senior architects of the ENGAGE™ platform and has also worked extensively on both the UnionTrack and Ascerteon products. He has over 15 years' experience in all aspects of building database driven applications (7 of them in direct support of unions) utilizing three-tier architecture, including user interface development, application development, backend development, data migration, integration, normalization, social media integration, reporting, automation, security, and messaging. Mr. Walmsley is primarily a C# developer and has expertise in many of Microsoft's software development tools and services, including Visual Studio, .NET Framework, SQL Server, SSIS, Azure Web Services, Azure Dev Ops, Entity Framework, LINQ, and Web API 2.0..
Mike Fanning is a team member since December 2020. Mr. Fanning works with the ENGAGE™ team to design and implement business logic in the middle-tier to support multiple front-end channels. This includes data validations to support data structure and business logic, optimization of data delivery, and testing for conformance to acceptable usability standards. Mike's previous experience includes over 15 years as a system developer including a major county government project to rewrite and the migration of their legacy payment processing applications/database into an MVC/WEB API-based set of services and interfaces. He has experience in development of Windows and web/MVC applications (including Windows services and asmx Web services/WCF/Web API/JSON) using tools such as Visual Studio .NET 2008 thru 2019, SQL Server 2008 thru 2016 (including SSRS and SSIS), Entity Framework 4.x and 6.x, within an AzureDevOps environment. Mr. Fanning holds a Bachelor of Science in Computer Information Services from Friends University.
Brad King is a team member since December 2020. Mr. King is on the front-end development team tasked with design, development, and adding new features and functionality, along with bug testing for our core products. He has 15 years' experience in front-end development with close interaction on projects with backend developers and designers. He recently was involved in developing an Angular Application using Bootstrap, SASS, HTML5, and Restful Web Services. He has other extensive experience with Angular development working on Angular Templates, Directives, Routing, Components, Services, Pipes, and Data Binding using additional tools such as Kendo, Webpack, and PrimeNg. Mr. King has a Bachelor of Arts from the University of Alabama - Huntsville and an Associate degree in Studio Arts from Jefferson State Community College. .
Julie Mattingly is a team member since January 2016. Ms. Mattingly has over 25 years' experience in all stages of system development including requirements definition, design, coding, database administration, testing and production support, including 6 years supporting labor unions. She is skilled in various programming tools and has supported both small and large scaled projects with Hewlett Packard. Ms. Mattingly holds a Bachelor of Science degree from Saint Cloud State University.
Senior Project Manager
Joe Heckman is a team member since May 2021. Mr. Heckman comes to UnionTrack with over 20 years of experience working for the International Association of Machinists and Aerospace Workers (IAMAW) where he also was an active Union member. His experience at the IAMAW included management of the IT Service Support Team, Help Desk Management, and IT Operations (Network, Server, Exchange, and Avaya phone systems). He managed many projects including Microsoft Exchange migration, roll out of new laptops, desktops, and phones for 100+ users. He also has experience in union Communications with video editing, bulk email, and texting campaigns. In addition to the IAM, he was an IT Officer at the Solidarity Center. Joe's current responsibilities include managing resources for multiple customer related projects; and working directly with the COO and President of UnionTrack to make effective decisions for customer deployments and internal infrastructure assignments. Mr. Heckman is a Microsoft Certified Systems Engineer. He holds a Bachelor of Science in Information Systems Management from St. Leo University in Florida and is a veteran of the U.S. Navy.
Front End Developer
Senior Software Engineer
David Cervenan is a team member since April 2021. Mr. Cervenan is a senior software engineer responsible for the development and support of our core products: UnionTrack, PTI.Foundation, Ascerteon, and PTI.Commerce. He has 26 years of experience in large client/server, 3-tier architecture and web application and database design, development, testing, to deployment with a wide range of industries including MRP, finance, insurance, point of sale, banking, and healthcare. Some of David's other previous experience includes development and support of large government healthcare systems for Xerox, Inc. and CompuGroup Medical; as well as development and support of banking software for Credit Suisse Bank which required senior-level PowerBuilder and web-based application development expertise. Mr. Cervenan holds a Bachelor of Sciences in Management Information Systems degree from Wayne State University.
Director of Marketing
Doug Cole is a team member since September 2021. Mr. Cole has an all-embracing background in the printing industry leading service, training and marketing initiatives in the printing and workflow industry. Mr. Cole is a strategic marketing leader with a passion and experience in crafting technology solution identity, educating influencers, and building partnerships. Doug has developed successful Go-To Marketing plans and has launched several hardware and SaaS solutions to the Americas. Mr. Cole is known for his ability to manage product lifecycles from ideation to commercialization while leading cross-functional teams internationally. Doug is an experienced B2B marketer and has a strong passion for helping customers use technology to solve business challenges. Developed creative methods and generated innovative strategies to meet business objectives and sales goals. Engaged with the audience and made robust connections through targeted experience. Mr. Cole holds an MBA from Centenary University.
ENGAGE Support Specialist
Nathan Bobo is the newest member of the UnionTrack® ENGAGE™ Support Team. He has over 6 years of experience in Customer Support and SaaS implementation. Nathan provides support for our Union Track clients over the phone and through our online ticketing portal. He also also creates help documentation for many clients using the ENGAGE, UNITE and SMART Platforms. Mr. Bobo holds a Bachelor of Arts in Business Technology Administration and a Graduate Certificate in Project Management from the University of Maryland, Baltimore.
Engage Training & Support Coordinator
Becky Miller is a team member since November 2019. She provides support for our UnionTrack clients on the phone and our online support ticketing portal. Ms. Miller also creates help documentation for many clients using both the ENGAGE and SMART Platforms. Ms. Miller brings 30 years' experience with large companies and government agencies in training, internal help documentation, problem solving and customer service.
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Cindy Busker is a team member since February 2015. Ms. Busker is the Executive Assistant to Ken Green who is CEO of UnionTrack, Inc. and President of Prestige Technologies, Inc. In addition to directly supporting Mr. Green she performs all administrative functions for both companies related to: Human Resources, Payroll, Accounts Receivables/Payables and Facilities Coordinator. In addition, Ms. Busker is a Tier 1 Support Specialist and has supported labor unions for over 5 years. Ms. Busker has over 30 years of customer service, administrative, support and office management experience.
Shawn Kuse is a team member since March 2011. Mr. Kuse is responsible for the onsite and remote support for 11 organizations, 8 of which are unions, with over 100 users. He is responsible for installing, supporting, configuring, and upgrading user workstations, system servers, and supporting network infrastructures. He is a Microsoft Certified Systems Engineer with over 28 years' experience in systems support. Mr. Kuse is finalizing his AAS degree in Information Technology at Northern Virginia Community College.